Have questions about tickets, group packages, park rules, or need emergency assistance? Reach our dedicated guest care team through any channel below.
Instant assistance for bookings & general queries.
We respond to all emails within 2 business hours.
Park Operations: 10:00 AM – 6:00 PM
Fill out the form below and our guest relations concierge will get back to you promptly.
Chat with SplashBot for instant QR ticket downloads, today's wave pool schedules, locker bookings, and directions.
If you or a family member requires urgent medical attention, first aid, or needs to report a lost child inside the park, contact our 24/7 Park Paramedic Control Room immediately or notify any patrolling lifeguard.
Conveniently situated with dedicated expressway direct access ramps and shaded parking.